{"id":863,"date":"2021-12-22T13:05:38","date_gmt":"2021-12-22T13:05:38","guid":{"rendered":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/"},"modified":"2022-10-06T18:59:55","modified_gmt":"2022-10-06T18:59:55","slug":"order-negotiation-process","status":"publish","type":"page","link":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/","title":{"rendered":"ORDER NEGOTIATION PROCESS"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_post_title meta=”off” featured_image=”off” _builder_version=”4.14.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” custom_margin=”|-426px||||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

\n
\n

Every assignment involves negotiation: unless you have agreed a fixed standard price with your customer, you negotiate the price for every single assignment as well as the schedule.\u00a0The customer<\/span> asks for your availability for an assignment with certain terms, and you then decide what terms you have for accepting the assignment. If the delivery time suggested by the customer is too tight or does not fit your schedule, tell the customer that you\u2019d be happy to do the job, but your earliest delivery time is date X. If the assignment is urgent, and you are willing to do it outside your normal working hours (office hours), tell the customer that you will charge a rush fee. This is one way to break down your rush fees:<\/span>
\n<\/span>
\n<\/span>Work done from 5 pm to 9 pm on weekdays +50%.<\/span>
\n<\/span>Work done outside these times +100%.<\/span>
\n<\/span>
\n<\/span>If only part of the work falls outside your normal working hours, the rush fee could be 25% or whatever you think is best. Create a template for your standard terms conditions to save you time when creating a quote.<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Negotiate problematic points in a contract politely but firmly. “I don’t think I can accept arbitration as a venue to resolve disputes, as suggested in your standard contract. In my opinion, disputes should be resolved either in the district court of my or your domicile.\u201d\u00a0 A matter of fact and knowledgeable negotiator will fare better than an angry rabble-rouser or a hurt nagger.\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

It\u2019s worth remembering that a contract does not have to be signed immediately upon receiving it. You can always negotiate, and most importantly, you can always ask for expert advice before signing. Both parties to the contract have the right to advice. It is normal practice to make a counterproposal to a contract, i.e. to lay out your terms for accepting the contract. See below.\u00a0<\/span><\/p>\n

\u00a0<\/span><\/p>\n

Do not immediately get upset if the other party is not familiar with the common practices in your field: you are the expert, they may not be. Explain calmly, present reference materials (such as standard contracts from a professional association). Expertise is valuable in these situations, and the reward is an improved contract.<\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Every assignment involves negotiation: unless you have agreed a fixed standard price with your customer, you negotiate the price for every single assignment as well as the schedule.\u00a0The customer asks for your availability for an assignment with certain terms, and you then decide what terms you have for accepting the assignment. If the delivery time […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":856,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-863","page","type-page","status-publish","hentry"],"yoast_head":"\nORDER NEGOTIATION PROCESS - The Translator's Guide to the Industry<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ORDER NEGOTIATION PROCESS - The Translator's Guide to the Industry\" \/>\n<meta property=\"og:description\" content=\"Every assignment involves negotiation: unless you have agreed a fixed standard price with your customer, you negotiate the price for every single assignment as well as the schedule.\u00a0The customer asks for your availability for an assignment with certain terms, and you then decide what terms you have for accepting the assignment. If the delivery time […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/\" \/>\n<meta property=\"og:site_name\" content=\"The Translator's Guide to the Industry\" \/>\n<meta property=\"article:modified_time\" content=\"2022-10-06T18:59:55+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/main\\\/chapter-8-preventing-and-managing-difficult-situations\\\/order-negotiation-process\\\/\",\"url\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/main\\\/chapter-8-preventing-and-managing-difficult-situations\\\/order-negotiation-process\\\/\",\"name\":\"ORDER NEGOTIATION PROCESS - The Translator's Guide to the Industry\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/#website\"},\"datePublished\":\"2021-12-22T13:05:38+00:00\",\"dateModified\":\"2022-10-06T18:59:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/main\\\/chapter-8-preventing-and-managing-difficult-situations\\\/order-negotiation-process\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/main\\\/chapter-8-preventing-and-managing-difficult-situations\\\/order-negotiation-process\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/main\\\/chapter-8-preventing-and-managing-difficult-situations\\\/order-negotiation-process\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Etusivu\",\"item\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"The Translator’s Guide to the Industry\",\"item\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"CHAPTER 8 \u2013 PREVENTING AND MANAGING DIFFICULT SITUATIONS\",\"item\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/en\\\/main\\\/chapter-8-preventing-and-managing-difficult-situations\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"ORDER NEGOTIATION PROCESS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/#website\",\"url\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/\",\"name\":\"The Translator's Guide to the Industry\",\"description\":\"practical guidebook for translation and interpreting\\nstudents and beginners\",\"publisher\":{\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/#organization\",\"name\":\"K\u00e4\u00e4nt\u00e4j\u00e4mestarit\",\"url\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/logo.jpg\",\"contentUrl\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/wp-content\\\/uploads\\\/2021\\\/12\\\/logo.jpg\",\"width\":509,\"height\":530,\"caption\":\"K\u00e4\u00e4nt\u00e4j\u00e4mestarit\"},\"image\":{\"@id\":\"https:\\\/\\\/xn--kntjmestari-l8aacb.fi\\\/km\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"ORDER NEGOTIATION PROCESS - The Translator's Guide to the Industry","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/","og_locale":"en_US","og_type":"article","og_title":"ORDER NEGOTIATION PROCESS - The Translator's Guide to the Industry","og_description":"Every assignment involves negotiation: unless you have agreed a fixed standard price with your customer, you negotiate the price for every single assignment as well as the schedule.\u00a0The customer asks for your availability for an assignment with certain terms, and you then decide what terms you have for accepting the assignment. If the delivery time […]","og_url":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/","og_site_name":"The Translator's Guide to the Industry","article_modified_time":"2022-10-06T18:59:55+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/","url":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/","name":"ORDER NEGOTIATION PROCESS - The Translator's Guide to the Industry","isPartOf":{"@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/#website"},"datePublished":"2021-12-22T13:05:38+00:00","dateModified":"2022-10-06T18:59:55+00:00","breadcrumb":{"@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/order-negotiation-process\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Etusivu","item":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/"},{"@type":"ListItem","position":2,"name":"The Translator’s Guide to the Industry","item":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/"},{"@type":"ListItem","position":3,"name":"CHAPTER 8 \u2013 PREVENTING AND MANAGING DIFFICULT SITUATIONS","item":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/main\/chapter-8-preventing-and-managing-difficult-situations\/"},{"@type":"ListItem","position":4,"name":"ORDER NEGOTIATION PROCESS"}]},{"@type":"WebSite","@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/#website","url":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/","name":"The Translator's Guide to the Industry","description":"practical guidebook for translation and interpreting\nstudents and beginners","publisher":{"@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/#organization","name":"K\u00e4\u00e4nt\u00e4j\u00e4mestarit","url":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/#\/schema\/logo\/image\/","url":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/wp-content\/uploads\/2021\/12\/logo.jpg","contentUrl":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/wp-content\/uploads\/2021\/12\/logo.jpg","width":509,"height":530,"caption":"K\u00e4\u00e4nt\u00e4j\u00e4mestarit"},"image":{"@id":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/pages\/863","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/comments?post=863"}],"version-history":[{"count":14,"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/pages\/863\/revisions"}],"predecessor-version":[{"id":1017,"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/pages\/863\/revisions\/1017"}],"up":[{"embeddable":true,"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/pages\/856"}],"wp:attachment":[{"href":"https:\/\/xn--kntjmestari-l8aacb.fi\/km\/en\/wp-json\/wp\/v2\/media?parent=863"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}